CES, Inc. partners with organizations to implement solutions that reduce unnecessary costs, shorten billing cycles and improve customer service. By providing a single point of access to documents and processes seamlessly integrated with primary business applications such as dispatch, billing, fleet maintenance, operations and human resources.
Our solutions allow transportation and distribution enterprises to digitize, automate and manage traditionally paper-intensive document processing. Users require minimal training to easily scan and index documents from multiple geographic locations. Authorized users can retrieve documents via a standard Web browser to improve productivity and communication and avoid errors.
The following are a sample of the many benefits of our Transportation and Distribution Solutions:
Eliminate billing disputes and reduce payment delays by automatically gathering supporting documents to submit with an invoice
Reduce costs associated with paper storage units and time spent looking for misplaced files, bills of lading, PODs and other critical documents
Easily determine driver qualification requirements are met by having all documents (safety records, drug screening, CDL eligibility and insurance) in a secure repository
Minimize time by automatically routing Cargo Loss & Damage Claim forms (ISC-270), Inspection Reports (ISC-219) and associated documents throughout the entire dispute process
Provide immediate customer service by retrieving relevant documents immediately and printing or e-mailing them directly from the system
Driver logs, trip records, driver qualifications and incident reports can be securely indexed and stored in the repository for immediate retrieval by authorized employees. Documents can also be "hidden" from unauthorized user, redacted or deleted based on customized criteria in order to comply with internal policies and federal guidelines. Business relationships are improved by efficiently managing revisions of rate cards, contracts and other legal documentation. Integration with e-mail systems further expedites contract negotiations.
Designed to be rapidly deployable and easy to use, our solutions can be implemented with minimal disruption to existing operations and at a reasonable cost. The point-and-click configurable application integration tool delivers documents and generates automated workflows directly from within the familiar applications in which they work every day. Because of this architecture, our solutions are generally implemented in much less time and with fewer professional serviCES than other solutions.
Unlike specialized solutions for document management, our solutions are a valuable tool for general business operations across the enterprise, such as in human resources, accounts payable and legal departments. Using a single solution to meet multiple business needs lowers the total cost of ownership, including the need to train employees and IT staff on multiple applications.
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