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| State Goverment | County Government | Local Government |
State Government Solutions
State governments operate agencies across larger geographic areas, consequently it is important that crucial documents are always available in any location.
CES, Inc. partners with state government agencies to facilitate the management, preservation and dissemination of the countless files state serviCES draw on daily. The management of content associated with courts, child support, licensing, transportation, environmental protection and project management are only a few of the concerns of a state government. Other areas of concerns are:
Providing direct serviCES in a more timely manner
Easing compliance and audits with detailed reports of document transactions
Supporting an incremental implementation approach that can account for budget and implementation constraints
Exchanging information among and between departments and levels of government for "we are one" government communication
Because states must not only manage their own programs and challenges, but also serve as an intermediary for programs on both the local and federal level, communication between these levels keenly depends on state governments. CES assists state government organizations to open lines of communication for indispensable programs such as education, transportation and Medicaid that require close communication among levels of government. Our solutions enable state governments to focus on constituents while easing the strain on tight budgets and staffing.
With our solution, audit trails are available to assist state governments in managing security, compliance, error reduction and fraud. Detailed accounts of who viewed and/or changed a document are available making it easier to show compliance as well as keep documents from improper viewing. With our flexible solutions, the right information can be open to public viewing while other information can be securely protected.
County Government Solutions
CES, Inc. assists county governments in increasing operational efficiency while putting the constituent at the heart of their services, our solutions provide to capability to:
CES, Inc. partners with state government agencies to facilitate the management, preservation and dissemination of the countless files state serviCES draw on daily. The management of content associated with courts, child support, licensing, transportation, environmental protection and project management are only a few of the concerns of a state government. Other areas of concerns are:
Share information across departments to synchronize and combine efforts
Easily integrate with virtually any existing and future applications
Clearly define and secure information for public access and dissemination
Ensure business continuity in the event of any type of disaster with reliable backup
Assist internal and external regulatory compliance efforts through security features, audit trails and transaction logs
Often lead to return on investment within a few months
In addition to interdepartmental collaboration, counties must communicate with municipalities as well as state-level government agencies to provide constituent-focused service. In a "we are one" government, information sharing is critical as different departments including public works, health and human serviCES agencies and criminal justice systems among others capture different types of information. Because counties work closely with the state, many use standardized state-issued software technology. Our solutions can easily integrate with software already in place without drastically changing the way employees use the system.
When implementing a new system, budgets are always a top concern. Our solutions require less of a monetary investment, and in the long run can make budgets stretch farther. By decreasing paper file storage, time and people hours are reduced to save county governments money and allow staff more time for productive constituent-focused work.
Implemented in more than several counties, with this experience comes a great understanding of the responsibilities and needs of county government.
Local Government Solutions
CES, Inc. assists county governments in increasing operational efficiency while putting the constituent at the heart of their services, our solutions provide to capability to:
Our solutions provide the capability for local governments to:
Store all necessary information in a single location for the most organized and rapid retrieval of any type of information.
Manages immense quantities of information with reliable and secure access to help municipality move towards a constituent-focused model of government.
CES, Inc. partners with municipalities to facilitate the movement of information between departments and county, state and federal agencies for a fully "joined up" government that:
Quicker and more efficient customer assistance in any service
Collaboration between levels of government for efficient information sharing
Departmental solutions that easily expand, allowing for incremental funding and adoption
Eased compliance with detailed audit trails and transaction logs
Online access to apply, request or renew licenses, permits and certificates
Reduced time and costs associated with filing, retrieving and processing
Our solutions are highly flexible and can easily integrate with applications that may already be in place without greatly altering how existing users operate on a daily basis, allowing for a smoother transition. Our solutions will adapt to users' practiCES instead of trying to change familiar business processes or how users are accustomed to working.
As many governments are facing the 45/45 dilemma (45% of employees are 45 or over and looking to retire within the next ten years) and as administration changes bring new appointments and employees, our solutions provide consistent content management. Our offerings require very little training and reduCES the learning curve for processes, as well as enables faster and more accurate processing.
Balancing freedom of information with maintaining citizen and government privacy can be complicated, but predefined rules in our solutions automatically allow some information to be searchable while keeping other information extremely secure. Searchable documents are available with a click of the mouse, and secure documents are more reliable and less susceptible to disaster.
800.9.CESINC or 816.421.2011 4025 NE Lakewood Way Suite 250 Lee's Summit MO. 64064©2008-2009 CES, Inc. All rights reserved.
